Online and Mobile Tools

Cadillac understands the importance of vehicle maintenance and makes it easy for owners to find service information. Ranging from online tools to in-person service, Cadillac employs a range of approaches to ensure customers are well-informed about their vehicle’s requirements.

The MyCadillac app serves as a centralized digital platform where Cadillac owners can view maintenance alerts. This mobile app provides personalized notifications about scheduled maintenance, recalls, and service needs based on the specific model and mileage. In addition, the app enables owners to schedule maintenance bookings with nearby service centers, view current service offers, and track vehicle status.



The Cadillac Owner Center, accessible through Cadillac's official website, complements the app by offering detailed information such as downloadable owner’s manuals, service calendars, and warranty details. It allows owners to keep track of their vehicle’s service history and provides information on certified repair shops.

Dealership Communication

Cadillac's dealership network is essential in sharing service information to owners. When visiting, the service advisors go over suggested services and address potential issues with the customer. They offer a full explanation of what the procedure includes, the expected duration, and the costs involved. Service centers also ensure that service records are updated digitally, allowing for owners to see all past maintenance of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are fitted with smart technology that provide service reminders and alerts directly on the vehicle's dashboard. These reminders are based on the vehicle’s mileage and driving habits, making certain that drivers are notified when it’s time for tasks such as fluid checks, tire inspections, or fluid checks. The in-car system offers a detailed description of each notice, including what needs to be serviced and why it is important for the vehicle’s longevity and performance.

Printed Guides and Manuals

For owners who prefer traditional resources, Cadillac provides paper owner’s manuals that include a full service calendar, tips for upkeep, and fluid specifications. These manuals detail tire maintenance, fluid types, and service intervals, providing users with a comprehensive guide to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's online platform hosts a range of instructional content and how-to guides that address common maintenance tasks, such as monitoring fluids, tire replacement, or understanding dashboard warning lights. These resources enable users to be proactive about their vehicle's maintenance while understanding the significance of following a recommended maintenance schedule.